SHIPPING

We ship EPA orders with care and attention to every detail.

WHERE WE SHIP

• Puerto Rico
• United States
• International destinations where available

SHIPPING OPTIONS

Available shipping methods and rates are shown at checkout based on your delivery address and the options available for your order.

ORDER PROCESSING

Orders are prepared for shipment after purchase. Processing and transit times may vary depending on the destination, order volume, and shipping method selected.

TRACKING

When tracking is available, tracking information will be sent to the email address provided at checkout.

PRE-ORDERS

Pre-order items ship according to the estimated timeline shown on the product page. If an order contains pre-order items, shipping may be coordinated with the pre-order release.

ADDRESS ACCURACY

Please make sure your shipping information is correct before completing your order. EPA is not responsible for delays or delivery issues caused by an incorrect or incomplete address.

INTERNATIONAL ORDERS

International customers are responsible for any customs duties, import fees, or taxes that may be charged by the destination country.

QUESTIONS

If you have a question about your order or shipping, please contact us through the contact information provided on our website.